I'm sitting here in my wee massage room, having just been no-showed.
The reason why is totally my fault and I shouldn't beat myself up about it, but hey, when you've lost $60 through being inefficient and disorganized, that's what happens!
Part of the reason was that I didn't remind the client that I would be here instead of my old place. I had told him after his last appointment (2 weeks ago) but I bet he forgot and was knocking on my door of the house. I sent his wife a reminder email this morning, but I bet she hasn't checked her email lately (I don't have his). Secondly, I forgot to put a note on that door (just in case). Thirdly, my client records haven't all been shifted over here, so I haven't got access to his phone number here - it's in a file on my desk by my computer AT HOME. I should have all my regular email and phone numbers plugged into my new fancy smancy phone, but I haven't got 'round to doing that yet.
The other weird thing is that this client is the only client that calls my home phone and I bet he was calling it - while sitting outside my home!
Sometimes not-so-great things happen for a reason. Organizing my client's information and getting all my stuff moved needs to be a priority, as is getting all their contact info into the iPhone.
One other thing I've noticed is that being no-showed here is totally different from being no-showed at the home office. I was twiddling my thumbs for quite a while. So the fact that there is not time wasting brought into the mix will be further motivation for me to get better organized......
We'll see how it goes!
gotta go here - at least I've 2 more clients to go. Just hope they show up!
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1 month ago